Exchanges
if you have purchased a non discounted product you can return or exchange within 14 day and if you have purchased a discounted product it will be returned or exchanged on discounted price according to the sale days the limit is also 14 days but for this if the sale is over the price you will get for the exchange or return will be the discounted one.
Refunds
For the refund policy we provide you the facility of refund within 14 days from the date of purchase but the price varies for both non discounted and discounted.
Order Cancellation
Order cancellation you can contact the no 03394233359 or can drop us an email with the order tracking id.
Note: Prior to opening your order, we recommend to capture images of the package and invoice and keep them with you until you confirm the completeness of your order. This precautionary measure will facilitate the timely resolution of any concerns in the event of receiving an incorrect or damaged item other wise our company Neelambeddingstudio is not liable.
-If you need assistance with exchanges, refunds, or anything else, please don’t hesitate to reach out to us. Our dedicated customer service team is available via call or WhatsApp at +92 339 4233359 or via email at neelamsbeddingstudio@gmail.com from Mon-Fri 10AM to 6PM.